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<rss version="2.0"><channel><atom:link rel="hub" href="http://tumblr.superfeedr.com/" xmlns:atom="http://www.w3.org/2005/Atom"/><description>Jason DeBoer-Moran
community…technology…relationships</description><title>newcoventry</title><generator>Tumblr (3.0; @newcoventry)</generator><link>http://newcoventry.com/</link><item><title>How to install the HTC Hero keyboard on the Motorola Droid</title><description>&lt;p&gt;&lt;img src="http://media.tumblr.com/tumblr_kygl5lfhCg1qz7qud.png" align="left"/&gt;I am really happy with the Motorola Droid, I think it is a great phone with great features. The only thing I haven’t gotten along with very well is the virtual keyboard. This was further confirmed while I was using my iPod Touch this weekend, the Apple virtual keyboard just feels better to type on.  The HTC Hero keyboard has some similarities to the iPod Touch keyboard, so I thought it was worth seeing if I could load it on the Droid.  It turns out that you can install the HTC Hero keyboard on a Droid with a little patience. Here is how you can do it:&lt;/p&gt;
&lt;p&gt;&lt;i&gt;Notice: Use these instructions at your own risk. While technically it seems that nothing can go wrong, and it works great for me, you never do know so please be careful.&lt;/i&gt;&lt;/p&gt;
&lt;p&gt;1)	On a computer, go to the &lt;a target="_blank" href="http://forum.xda-developers.com/showthread.php?t=567294"&gt;xda-developers forum&lt;/a&gt; and download HTC_IME.apk and Clicker.apk.  Thanks to &lt;a target="_blank" href="http://twitter.com/cyanogen"&gt;cyonogen &lt;/a&gt;for getting this out there. Several other sites claimed to have it, but this one worked.&lt;/p&gt;
&lt;p&gt;2)	Using the USB connector, connect the Droid to your computer and transfer the apk files to the Droid. I did this by creating a folder called htckey and pasting the HTC_IME.apk and Clicker.apk files into them.&lt;/p&gt;
&lt;p&gt;3)	Safely disconnect your Droid from the computer.&lt;/p&gt;
&lt;p&gt;4)	On the Droid, go to the marketplace and download eoeAppInstaller. The free version works fine, but if you love being able to do this without rooting the phone, be sure to buy the paid version to  give the developer some love.&lt;/p&gt;
&lt;p&gt;5)	On the Droid, go to Settings &gt; Applications and check the box for “Unknown Sources” read and agree to the statement about the possibility of really screwing things up if you mess up.&lt;/p&gt;
&lt;p&gt;6)	On the Droid, Run eoeAppInstaller click and hold on HTC_IME.apk and Clicker.apk and select install.&lt;/p&gt;
&lt;p&gt;7)	On the Droid, go to Settings &gt;Language and Keyboard. Check the box for Touch Input. Read and agree to the scary warning about people spying on you. Based on my research this is a Google statement covering their butt just in case someone were to develop a touch based input that copied keystrokes.&lt;/p&gt;
&lt;p&gt;8)	On the Droid, bring up the browser and click and hold in a text input field. Select Touch Input from the menu that is displayed.  You should now have the Hero version of the Android Keyboard displayed.&lt;/p&gt;
&lt;p&gt;9)	You can also calibrate to be more precise with your typing style by doing the following: On the Droid, go to Settings&gt;Language and Keyboard&gt;Touch Input Settings&gt;Text Input&gt;Calibration Tool&lt;/p&gt;
&lt;p&gt;Let me know if and how this instruction worked for you.&lt;/p&gt;</description><link>http://newcoventry.com/post/413548119</link><guid>http://newcoventry.com/post/413548119</guid><pubDate>Fri, 26 Feb 2010 11:16:00 -0600</pubDate><category>Android</category></item><item><title>Kitchen Nightmares</title><description>&lt;p&gt;I love watching &lt;a href="http://www.bbcamerica.com/content/154/index.jsp"&gt;Gordon Ramsay’s Kitchen Nightmares&lt;/a&gt;. The formula for the show is simple. Poor Communication skills + bad business = failing restaurant. When things get bad enough, the restaurant contacts Gordon.  He storms in with a bit of yelling and honest communication about why things are going downhill.  Then he throws in a few lectures on passion, creativity, and simplicity. As long as the owners and kitchen staff have open-minds, you have a success.  These same issues happen in other businesses.  People can be stuck in routines, communication falls apart, passion dwindles, and uniqueness fades. Ultimately these things all hurt the culture in the workplace. When these problems happen in businesses and non-profits, you can feel it, but the daily work continues so people ignore it. I have been thinking lately: what would happen if Gordon walked into my office?  What would he notice?&lt;/p&gt;</description><link>http://newcoventry.com/post/350247991</link><guid>http://newcoventry.com/post/350247991</guid><pubDate>Sat, 23 Jan 2010 23:48:00 -0600</pubDate><category>passion</category><category>communication</category></item><item><title>Customer-driven Quality</title><description>&lt;p&gt;I am nearing completion of the MBA that I am taking in Innovation and Leadership Development at &lt;a href="http://www.csp.edu"&gt;Concordia University - St. Paul&lt;/a&gt;.  Last week, I wrote a paper on Customer-driven quality and I felt like sharing it.  I’d love to hear your thoughts if you can make it through my academic voice.&lt;/p&gt;
&lt;p&gt;The reason I am sharing this paper here is because it focuses on my passion of helping organizations build relationships with their customers.  This is why I am such a huge fan of social technology and the connections that can be made through the use of it.  As always, it is essential to understand that social technology and tools like Twitter and Facebook did not create these relationships, it just amplifies them.&lt;/p&gt;
&lt;p&gt;&lt;a title="View Customer Driven Quality on Scribd" href="http://www.scribd.com/doc/19391722/Customer-Driven-Quality" style="margin: 12px auto 6px auto; font-family: Helvetica,Arial,Sans-serif; font-style: normal; font-variant: normal; font-weight: normal; font-size: 14px; line-height: normal; font-size-adjust: none; font-stretch: normal; -x-system-font: none; display: block; text-decoration: underline;"&gt;Customer Driven Quality&lt;/a&gt; 
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&lt;/p&gt;</description><link>http://newcoventry.com/post/179309462</link><guid>http://newcoventry.com/post/179309462</guid><pubDate>Thu, 03 Sep 2009 22:09:50 -0500</pubDate><category>customer service</category><category>quality</category><category>innovation</category><category>mba</category><category>community</category></item><item><title>Mafia, Innovation, and Lists</title><description>&lt;p&gt;I am flattered to have been included on a few lists that have been posted in the local Twin Cities community about Social Media and Innovation. Arik Hanson’s crowd sourced &lt;a href="http://www.arikhanson.com/2009/07/30/top-20-minnesota-social-media-innovators/"&gt;Top 20 Social Media Innovators&lt;/a&gt;, David Erickson’s &lt;a href="http://e-strategyblog.com/2009/07/my-list-of-the-top-30-minnesota-social-media-innovators/"&gt;Top 30 Minnesota Social Media Innovators&lt;/a&gt;, and then today on City Pages clever &lt;a href="http://blogs.citypages.com/blotter/2009/08/is_anyone_payin.php"&gt;Social Media Mafia List &lt;/a&gt;&lt;br/&gt;&lt;br/&gt;All of this conversation about innovation has got me thinking: How is my use of social media innovative?  My day job is at &lt;a href="http://www.csp.edu"&gt;Concordia University, St. Paul&lt;/a&gt; (of course, the opinions in this blog are mine and not those of my employer)  -disclaimer accomplished-  My official job description has me managing our university help desk, laptop program, and our card access system.   I enjoy technology, but I love working directly with people.  If you eliminate the human interaction from technology, I lose interest really fast.  Social media has drawn me into it because of the heavy emphasis on the social connections between people.   My Help Desk experience and my experience in social media has taught me that the strongest and most successful organizations are constantly listening to their community.  Therefore I consider myself a community advocate.  I primarily act as the eyes and ears of the Information &amp; Technology Department. My goal is to listen to the community and take these concerns to the Department.  After doing this we work to create solutions that have both interests in mind. &lt;br/&gt;&lt;br/&gt;Involving the Concordia St. Paul community isn’t a task that I take on alone. I work with many wonderful people who put a great deal of effort into making Concordia University, St. Paul a better place.  I believe it is all of us working together that has helped the university gain attention as being a place that understands social media.  So in honor of all the listmaking that is going around, here is another list. &lt;br/&gt;&lt;br/&gt;The following list is of folks who are or have been at Concordia St. Paul who spend a great deal of free time and teaching time working with faculty, staff, and students.  Together we use social technology to listen, share, and help model how these tools can help improve our service to our community. I could give you a description of each, but I believe their Twitter stream will help you understand them better than I could tell you. (of course the opinions in their Twitter stream represent them and not their employer) -two disclaimers in one post, how awesome is that? -&lt;/p&gt;
&lt;p&gt;&lt;a href="http://twitter.com/billyspringer"&gt;@billyspringer&lt;/a&gt; &lt;a href="http://twitter.com/bschultzy"&gt;@bschultzy&lt;/a&gt; &lt;a href="http://twitter.com/CarolZRinkoff"&gt;@CarolZRinkoff&lt;/a&gt; &lt;a href="http://twitter.com/c3pojones"&gt;@C3POJones&lt;/a&gt; &lt;a href="http://twitter.com/heather_riddle"&gt;@heather_riddle&lt;/a&gt; &lt;a href="http://twitter.com/hgeorge"&gt;@hgeorge&lt;/a&gt; &lt;a href="http://twitter.com/jonmierow"&gt;@jonmierow&lt;/a&gt; &lt;a href="http://twitter.com/mjbruder"&gt;@mjbruder&lt;/a&gt; &lt;a href="http://twitter.com/slolee"&gt;@slolee&lt;/a&gt; &lt;a href="http://twitter.com/thomasknoll"&gt;@thomasknoll&lt;/a&gt; &lt;a href="http://twitter.com/tweetkunedo"&gt;@tweetkunedo&lt;/a&gt; &lt;a href="http://twitter.com/WhoRUServing"&gt;@WhoRUServing&lt;/a&gt; &lt;a href="http://twitter.com/winegarden"&gt;@winegarden&lt;/a&gt; &lt;br/&gt;and of course: &lt;a href="http://twitter.com/concordiastpaul"&gt;@concordiastpaul&lt;/a&gt; and &lt;a href="http://twitter.com/cugoldenbears"&gt;@cugoldenbears&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;i&gt;I am sure I forgot a ton of people. I know I did. There are a lot of us at Concordia St. Paul using all forms of social technology (Blogs, Facebook, etc.) Sorry if you were inadvertently left out.&lt;/i&gt;&lt;/p&gt;</description><link>http://newcoventry.com/post/156884006</link><guid>http://newcoventry.com/post/156884006</guid><pubDate>Wed, 05 Aug 2009 22:44:36 -0500</pubDate><category>social media</category><category>Social media</category><category>innovation</category><category>concordia</category><category>twin cities</category><category>community</category></item><item><title>Shatner on the Mountain</title><description>&lt;p&gt;
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&lt;p&gt;This song has been in my head since I first saw the video.  I think there is some future in the  battlecry: “Hug the Mountain! Envelop the Mountain!”&lt;br/&gt;Special thanks to &lt;a href="http://twitter.com/seanbonner"&gt;@seanbonner&lt;/a&gt; for bringing it to the attenion of the Internet.&lt;/p&gt;</description><link>http://newcoventry.com/post/156811802</link><guid>http://newcoventry.com/post/156811802</guid><pubDate>Wed, 05 Aug 2009 20:52:00 -0500</pubDate><category>video</category></item><item><title>Social Media Innovators in the Twin Cities - My Thoughts</title><description>&lt;p&gt;Last week &lt;a href="http://www.arikhanson.com"&gt;Arick Hanson&lt;/a&gt; posted a request for people to suggest five of what would become a &lt;a href="http://www.arikhanson.com/2009/07/20/top-20-twin-cities-social-media-innovators/"&gt;Top 20 list of Twin Cities social media innovators&lt;/a&gt;.  The post really got me thinking, what does it really mean to be an innovator in social media?  Is it possible for an individual to be innovative in her or his use of social media or is that domain left primarily to companies who do amazing work with social technology?  There clearly are some companies and organizations that do an excellent job at doing new and creative things using the social tools that are out there.  This is a quick list of those companies.&lt;br/&gt;&lt;br/&gt;&lt;a href="http://wcco.com/"&gt;WCCO&lt;/a&gt; and &lt;a href="http://twitter.com/JasonDeRusha"&gt;@JasonDeRusha&lt;/a&gt; &lt;br/&gt;In terms of the local news WCCO is doing amazing work listening and communicating news.  DeRusha keeps the news human. Altogether WCCO has beomce people I love interacting with. They are innovating on how I feel about news coverage.&lt;br/&gt;&lt;br/&gt;&lt;a href="http://theuptake.org/"&gt;The Uptake&lt;/a&gt;, &lt;a href="http://twitter.com/jasonbarnett"&gt;@jasonbarnett&lt;/a&gt;, &lt;a href="http://twitter.com/chuckumentary"&gt;@chuckumentary&lt;/a&gt;, and &lt;a href="http://twitter.com/noahkunin"&gt;@noahkunin&lt;/a&gt;&lt;br/&gt;Keeping with the news, the folks at The Uptake are astounding.  Their coverage of the RNC in St. Paul and the news they bring is excellent.  They are really innovating in the citizen journalist space of these social tools.&lt;br/&gt;&lt;br/&gt;&lt;a href="http://smbmsp.ning.com"&gt;#SMBMSP&lt;/a&gt; and &lt;a href="http://twitter.com/rickmahn"&gt;@rickmahn&lt;/a&gt; and the others behind making this event happen. &lt;br/&gt; Everyone behind our local chapter of &lt;a href="http://www.socialmediabreakfast.com/"&gt;Social Media Breakfast&lt;/a&gt; are innovating by taking us back to the basics.  They help provide an outlet for the face to face conversations that are at the root of social technologies.&lt;br/&gt;&lt;br/&gt;&lt;a href="http://unsummit.polymerstudios.com/"&gt;UnSummit&lt;/a&gt;, &lt;a href="http://twitter.com/myklroventine"&gt;@myklroventine&lt;/a&gt;, &lt;a href="http://twitter.com/donmball"&gt;@donmball&lt;/a&gt; and &lt;a href="http://twitter.com/megcanada"&gt;@megcanada&lt;/a&gt; &lt;br/&gt;I love the story of the birth of UnSummit. An oversold event in town could have easily brought frustration to the burgeoning social media community but, instead of complaining, innovation occurred.   I had an amazing time at the &lt;a href="http://mimasummit.org/"&gt;MIMA summit&lt;/a&gt; last year, but a part of me wished I would have been at the inaugural UnSummit. &lt;br/&gt;&lt;br/&gt;&lt;a href="http://www.kaneconsulting.biz/kane_registration.html"&gt;#kanecamp&lt;/a&gt; and &lt;a href="http://twitter.com/JenKaneCo"&gt;@JenKaneCo&lt;/a&gt;&lt;br/&gt;Jen Kane provides innovation with the use of social media in the event planning and teaching realm. I have had the chance to volunteer to help at a few of the Kane Camps. I enjoyed the presentations. Jen provides an excellent example of the importance of listening to the backchannels and working to ensure everyone gets what they want out of her events.&lt;br/&gt;&lt;br/&gt;&lt;a href="http://twitter.com/motoi2go"&gt;@motoi2go&lt;/a&gt;, &lt;a href="http://twitter.com/punchpizza"&gt;@punchpizza&lt;/a&gt;, &lt;a href="http://twitter.com/izzysicecream"&gt;@izzysicecream&lt;/a&gt;, and &lt;a href="http://twitter.com/bajasol"&gt;@bajasol&lt;/a&gt;&lt;br/&gt;All of these restaraunts are all doing great things in the social space. Moto-I  offered the first social media based contest I ever experienced and I still feel it was done the best. Imagine a time without retweets and feed spam. I was happy to have won the sake tour, so maybe I am a bit biased. The passion that Blake brings to sake radiates into the social media experience.&lt;br/&gt;&lt;br/&gt;&lt;a href="http://twitter.com/joshuakahn"&gt;@joshuakahn&lt;/a&gt;, &lt;a href="http://twitter.com/garykoelling"&gt;@garykoelling&lt;/a&gt;, &lt;a href="http://twitter.com/benhedrington"&gt;@benhedrington&lt;/a&gt;, and &lt;a href="http://twitter.com/camgross%20"&gt;@camgross&lt;/a&gt;&lt;br/&gt;Last but certainly not least, &lt;a href="http://www.bestbuy.com/"&gt;Best Buy&lt;/a&gt; has been unparalleled in their use of Social Technology to level the playing field. The above mentioned individuals must only be a tiny portion of the many people who make this happen. From Blue Shirt Nation to the recently released &lt;a href="http://twitter.com/Twelpforce"&gt;@Twelpforce&lt;/a&gt; they have been awesome and constantly on the edge of what will soon become standard use of social technology in the workplace.&lt;/p&gt;
&lt;p&gt;This post differs quite a bit from my original comments on Arick’s blog.  I’ve had a lot of time to mull this over and I know there are many many others who could be on this list.  Who did I miss? Please let me know in the comments.&lt;/p&gt;</description><link>http://newcoventry.com/post/152601336</link><guid>http://newcoventry.com/post/152601336</guid><pubDate>Thu, 30 Jul 2009 20:09:00 -0500</pubDate><category>Social media</category><category>Innovation</category><category>Minnesota</category><category>St. Paul</category><category>Twin Cities</category><category>MSP</category></item><item><title>Let's "do" Social Media</title><description>&lt;p&gt;“In contemplating social media, the first question to ask is whether yours is a brand worth sharing.  If yes, then social media tools can enable that sharing.  If not, it’s time to redirect your energy back to question number one.” - by Tom Fishburne&lt;/p&gt;
&lt;p&gt;I came across this great quote in the article &lt;a target="_blank" href="http://www.tomfishburne.com/tomfishburne/2009/07/social-media-bandwagon.html"&gt;Social Media Bandwagon,&lt;/a&gt; from &lt;a target="_blank" href="http://www.tomfishburne.com/tomfishburne/"&gt;The Management Cartoonist Blog&lt;/a&gt;.  Far too often it appears that traditional marketing mindsets are drawn to social media to “go viral” or “be cheap”. What Tom points out (by way of &lt;a target="_blank" href="http://twitter.com/KathySierra"&gt;@KathySierra&lt;/a&gt;)  is that it is essential for companies to use social media to listen to their customers first.  Social media is not a tool to pummel potential customers with your corporate awesomeness. Instead sit back and listen to the conversations and interject if necessary.  Learn, help, and share with your customers in a real way.  When I am approached by individuals who are looking to “do” social media, I think the most powerful question is a simple, “Why?”  The goal of social media is humble participation, anything less will be challenged.&lt;/p&gt;</description><link>http://newcoventry.com/post/145841880</link><guid>http://newcoventry.com/post/145841880</guid><pubDate>Tue, 21 Jul 2009 00:01:00 -0500</pubDate><category>social media</category><category>community</category></item><item><title>Integrating Podcasts and Video into your PR Campaigns</title><description>&lt;p&gt;&lt;a target="_blank" href="http://www.providentpartners.net/html/about_team.htm"&gt;Albert Maruggi&lt;/a&gt; is presenting on Podcasting and Video for Public Relations. I’ve known Albert for two years now, thanks to &lt;a target="_blank" href="http://smbmsp.ning.com"&gt;Social Media Breakfast&lt;/a&gt; and a chance meeting at &lt;a target="_blank" href="http://www.whiterockcoffee.com/"&gt;White Rock Coffee Roasters&lt;/a&gt; in Highland Park.&lt;/p&gt;
&lt;p&gt;He begins by showing us the ancestors of social media: Mr. Rogers and Jon Adams one who taught us to share and that everyone was special and the other who with the help of Thomas Jefferson brought us free speech.&lt;/p&gt;
&lt;p&gt;Albert played a clip of his Aunt talking about baseball.  There is intimacy that you just wouldn’t catch in text.  Video is mandatory: “If it is good enough to do once, it is good enough to record” Another point that Albert brings up is that “There is no more mass media, only mass community”  People want stuff you have, it is up to you to find those people or make it easier for them to find you..  The more I hear Albert talk the more I am reminded that social media and web 2.0 is nothing new. People in community has been forever, the means by which we live out that community has changed thanks to the internet. An additional point related to this is that I believe we have forgotten that mass media is really new. Originally, news travelled through the same methods that Twitter capitalizes on: friends communicating stories of importance to them. Television, newspapers, and radio hid the emphasis of the roots of human communication. Twitter/Facebook/Social Media simply shed light on the communication and make it public.&lt;/p&gt;
&lt;p&gt;Albert continues by saying, tell your corporate story in the best means possible.  It is important to the best means for you, not the best for someone else or the method everyone else is using.  Albert is using Utterli to interview a member of the audience through his phone. What a great example of how you can quickly pull together audio content. Here is the interview he pulled together with &lt;a target="_blank" href="http://www.utterli.com/u/utt/u-ODc2ODUwMw#utt-ODc2ODUwMw%20"&gt;Angela Babb&lt;/a&gt;.&lt;/p&gt;
&lt;p&gt;A question about making the media take off was asked.  Albert says that makes him feel too mass media. The goal here as Albert stated earlier was to create content and make it available. The ratings are interesting, but not essential. Perhaps releasing it and generating a groundswell by speaking with key bloggers.  How do you get the grasstops to catch on instead of the grassroots?  You get there by being intelligent and already involved in the community. Just be a part of the community.  You have to be in the space and participating.  When you start saying smart things people will notice you. Albert again hits the nail on the head: Involvement and participation is what builds the community.&lt;/p&gt;</description><link>http://newcoventry.com/post/140994784</link><guid>http://newcoventry.com/post/140994784</guid><pubDate>Mon, 13 Jul 2009 16:03:00 -0500</pubDate><category>social media,</category><category>kanecamp</category><category>prkanecamp</category><category>community</category></item><item><title>Small Brands. Big Results.</title><description>&lt;p&gt;This was a great presentation by &lt;a target="_blank" href="http://www.tunheim.com/employee.asp?bio=Blois-Olson"&gt;Blois Olson&lt;/a&gt;.  Blois is from Tunheim Partners. They do PR for &lt;a target="_blank" href="http://www.punchpizza.com"&gt;Punch Pizza&lt;/a&gt;. I have been a huge fan of Punch’s social media campaigns. They really get connectivity to the public. It was very intresting to hear from Blois on how they worked with Punch to reach such a peak of social media connectedness.  I loved hearing the background to the #snowmagedon09 Punch’s pizza event.  Punch made a twitter coupon free pizza on the night of the massive snow storm for one night only.  They gave away 500 pizzas, gained 100’s of new followers and became part of the conversation and had a profitable evening.  As I look back on that event, Punch’s participation in #snowmagedon09 made them part of the lore of a crazy snowstorm and gained them a connection with the local community in a real way.&lt;/p&gt;
&lt;p&gt;&lt;a target="_blank" href="http://www.izzysicecream.com/"&gt;Izzy’s&lt;/a&gt; Ice Cream (another of my favorite local shops in St. Paul) also works with Tunheim Partners.  If the owners understand the brand it is easy to use social media and technology to connect their brand with people.&lt;/p&gt;
&lt;p&gt;Here is the key and I am so glad to hear this: Tunheim Partners does not tweet on behalf of any of its clients. They simply advise and suggest options.&lt;/p&gt;</description><link>http://newcoventry.com/post/140945391</link><guid>http://newcoventry.com/post/140945391</guid><pubDate>Mon, 13 Jul 2009 14:19:00 -0500</pubDate><category>Social media</category><category>prkanecamp</category><category>kanecamp</category></item><item><title>Online Reputation Management: Your New Marketing Priority</title><description>&lt;p&gt;Some great wisdom from &lt;a target="_blank" href="http://www.perfectporridge.com/"&gt;Greg Swan&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;Steps to respond:&lt;/p&gt;
&lt;ol&gt;
&lt;li&gt;Breathe&lt;/li&gt;
&lt;li&gt;Ask, “Is what’s being said true?” Be honest and have thick skin. (Don’t call the lawyers right away).&lt;/li&gt;
&lt;li&gt;Ascertain if responding will add water or gasoline to the flames.&lt;/li&gt;
&lt;li&gt;What are the response options (comment on the story, write your own perspective on a corporate blog)&lt;/li&gt;
&lt;li&gt;Who will respond: Be in it for the long haul&lt;/li&gt;
&lt;li&gt;Prepare a genuine, to the point response&lt;/li&gt;
&lt;li&gt;Be responsive.&lt;/li&gt;
&lt;/ol&gt;
&lt;p&gt;Best Case: Do all this within hours.&lt;/p&gt;
&lt;p&gt;Greg also went over a great section on innoculation against brand degredation. Some highlights: Own your company’s identification. If you don’t, someone else will. Use &lt;a target="_blank" href="http://usernamecheck.com/"&gt;Username Check&lt;/a&gt; to nab  your identify all over online.  Build relationships now, don’t wait. Know who key advocates are in the industry.  Treat your critics as experts (even if they aren’t A-listers).  Empower community advocates.&lt;/p&gt;</description><link>http://newcoventry.com/post/140856096</link><guid>http://newcoventry.com/post/140856096</guid><pubDate>Mon, 13 Jul 2009 11:15:00 -0500</pubDate><category>social media</category><category>pr</category><category>prkanecamp</category><category>community management</category></item><item><title>Using Social Media Behind the Firewall</title><description>&lt;p&gt;This was a great presentation by Gary Koelling and Cameron Gross&lt;/p&gt;
&lt;p&gt;Much like the cake, the firewall is a lie. Internal is continuing to become a myth and the wall will break down even more as Generation Y/Millenials enter the workforce. Everyone has the capability to publish and they want to communicate with you and about your business.  What we really are doing with social media and the work place is entering the business of making friends. I hope that we never enter the point in time where we calculate ROI on friendships.  Start today, start small, start cheap and try stuff.  Trust is key as we enter the breakdown of the firewall. You should trust customers, trust employees, trust yourself that we can succeed and be human at the same time.&lt;/p&gt;
&lt;p&gt;Awesome question. What do you do when you have employees who talk about their job on Facebook and also post their after-hours activities?  Answer: Did you know they were drinkers before you hired them? Does it affect their job? There isn’t anything you can do about this. This is the eternal problem that many companies will face.&lt;/p&gt;
&lt;p&gt;A question was asked: How do you monitor all these conversations? Everyone should pay attention to the communicatins of the network of customers.&lt;/p&gt;</description><link>http://newcoventry.com/post/140814927</link><guid>http://newcoventry.com/post/140814927</guid><pubDate>Mon, 13 Jul 2009 09:54:51 -0500</pubDate><category>kanecamp</category><category>prkanecamp</category><category>social media</category></item><item><title>Public Relations 2.0: The New Tools of the Trade</title><description>I am really excited to be working as a technical support guru for the &lt;a href="http://kaneconsulting.biz/kane_register_widget4.html"&gt;Public Relations 2.0: The New Tools of the Trade&lt;/a&gt; conference hosted by &lt;a href="http://kaneconsulting.biz/"&gt;Kane Consulting&lt;/a&gt; and &lt;a href="http://mashable.com/"&gt;Mashable &lt;/a&gt;.  I am sacrificing a day of vacation in order to attend, but I know this is totally going to be worth it.  Especially considering  how great Kane Consulting’s Social Media Bootcamp series has been.  I had a blast assisting on the Social Media SWAT team for that event. After this event, I know I will come back with a head full of ideas.
&lt;p&gt;
Here are just a few of the breakout sessions that I am hoping to spend some time at tomorrow:
&lt;/p&gt;
&lt;li&gt;“Using Social Media Behind the Firewall,” with &lt;a href="http://garykoelling.com/"&gt;Gary Koelling&lt;/a&gt;, Senior manager of Social Technology for Best Buy and Co-founder of the company’s &lt;a href="https://mix.blueshirtnation.com/"&gt;Blue Shirt Nation&lt;/a&gt; along with&lt;a href="http://www.greaterthanmedia.com/node/3"&gt; Cameron Gross&lt;/a&gt;, Owner of &lt;a href="http://www.greaterthanmedia.com/"&gt;GreaterThan Media&lt;/a&gt; and social media consultant to Best Buy. 
&lt;/li&gt;
&lt;li&gt; “Pitching Using New Media Tools,” with Eva Keiser, Senior Vice President of Risdell McKinney Public Relations. 
&lt;/li&gt;
&lt;li&gt;“Online Reputation Management,” with &lt;a href="http://gregswan.net/resume/"&gt;Greg Swan&lt;/a&gt;, Digital Strategy Manager,&lt;a href="http://www.webershandwick.com/Default.aspx/Capabilities/Practices/DigitalCommunications"&gt; Weber Shandwick Digital Communications&lt;/a&gt;. 
&lt;/li&gt;
&lt;li&gt; “Incorporating Podcasts and Video Into Your Marketing and PR Mix,” with &lt;a href="http://www.providentpartners.net/html/about_team.htm"&gt;Albert Maruggi&lt;/a&gt;, founder of Provident Partners and Producer of the &lt;a href="http://www.providentpartners.net/blog/"&gt;Marketing Edge&lt;/a&gt; podcast. 
&lt;/li&gt;
&lt;li&gt; “Small Brands. Big Results” with &lt;a href="hhttp://www.tunheim.com/employee.asp?bio=Blois-Olson"&gt;Blois Olson&lt;/a&gt;, Executive Vice President of &lt;a href="hhttp://www.tunheim.com/"&gt;Tunheim Partners&lt;/a&gt;. &lt;/li&gt;</description><link>http://newcoventry.com/post/140587786</link><guid>http://newcoventry.com/post/140587786</guid><pubDate>Mon, 13 Jul 2009 00:38:28 -0500</pubDate><category>social media</category><category>kanecamp</category><category>conference</category></item><item><title>Lowry Bridge Implosion</title><description>&lt;p&gt;
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&lt;/p&gt;
&lt;p&gt;I used to drive over this bridge almost every day when Erin and I were first dating.  Amazing end to a lendgendary rickety bridge in Minneapolis.&lt;/p&gt;</description><link>http://newcoventry.com/post/127862518</link><guid>http://newcoventry.com/post/127862518</guid><pubDate>Sun, 21 Jun 2009 22:21:32 -0500</pubDate><category>bridge</category><category>implosion</category><category>minnesota</category><category>minneapolis</category></item><item><title>Ten Great Takeout Spots in the Twin Cities</title><description>&lt;a href="http://www.citypages.com/2009-06-17/news/ten-great-takeout-spots-in-the-twin-cities"&gt;Ten Great Takeout Spots in the Twin Cities&lt;/a&gt;: &lt;p&gt;Thanks to CityPages for pulling together a great listing of the best local take out.  My personal favorite lunch takeout is at Nelson’s Cheese and Deli.  Their flagship sandwhich: the Cheesemaker is large enough to be lunch for two.  After waiting in line, grab a sandwich and head to Como Park for a great lunchtime picnic.&lt;/p&gt;</description><link>http://newcoventry.com/post/125876239</link><guid>http://newcoventry.com/post/125876239</guid><pubDate>Thu, 18 Jun 2009 10:22:02 -0500</pubDate></item><item><title>Here is a great video by @williger explaining a lot of the...</title><description>&lt;object width="400" height="336"&gt;&lt;param name="movie" value="http://www.youtube.com/v/jLDBHp936TI&amp;rel=0&amp;egm=0&amp;showinfo=0&amp;fs=1"&gt;&lt;/param&gt;&lt;param name="wmode" value="transparent"&gt;&lt;/param&gt;&lt;param name="allowFullScreen" value="true"&gt;&lt;/param&gt;&lt;embed src="http://www.youtube.com/v/jLDBHp936TI&amp;rel=0&amp;egm=0&amp;showinfo=0&amp;fs=1" type="application/x-shockwave-flash" width="400" height="336" allowFullScreen="true" wmode="transparent"&gt;&lt;/embed&gt;&lt;/object&gt;&lt;br/&gt;&lt;br/&gt;&lt;p&gt;Here is a great video by &lt;a target="_blank" href="http://twitter.com/williger"&gt;@williger&lt;/a&gt; explaining a lot of the frustration that you can find on the twitters and the facebooks these days.  I love the line at 1:43: “you want to have exposure to all my followers, that’s cool… Talk, Add some Value… I’m just about connecting…”  via &lt;a target="_blank" href="http://twitter.com/chrisbrogan"&gt;@chrisbrogan&lt;/a&gt;&lt;/p&gt;</description><link>http://newcoventry.com/post/122559796</link><guid>http://newcoventry.com/post/122559796</guid><pubDate>Fri, 12 Jun 2009 16:59:00 -0500</pubDate><category>social media</category><category>value</category><category>video</category><category>music</category><category>followers</category></item><item><title>Barn Swallows in Lucerne</title><description>&lt;p&gt;&lt;a href="http://www.flickr.com/photos/deboermoran/3617939299/" title="Birds on Water by newcoventry, on Flickr"&gt;&lt;img src="http://farm4.static.flickr.com/3357/3617939299_40470d6c02.jpg"/&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;These two barn swallows have a nest in the rotted out post from an old dock in Lucerne, Washington.&lt;/p&gt;</description><link>http://newcoventry.com/post/122163989</link><guid>http://newcoventry.com/post/122163989</guid><pubDate>Thu, 11 Jun 2009 23:35:00 -0500</pubDate></item><item><title>Re-roll the CEO</title><description>&lt;p&gt;I just said, “sometimes companies need to re-roll their CEO” in  MBA chat. Not many RPG/MMO folks in that program… there was much confusion.&lt;/p&gt;</description><link>http://newcoventry.com/post/85041400</link><guid>http://newcoventry.com/post/85041400</guid><pubDate>Mon, 09 Mar 2009 19:37:00 -0500</pubDate></item><item><title>Shane Hawley is a great local poet from St. Paul, MN.  The...</title><description>&lt;object width="400" height="336"&gt;&lt;param name="movie" value="http://www.youtube.com/v/wpw-XONlEcM&amp;rel=0&amp;egm=0&amp;showinfo=0&amp;fs=1"&gt;&lt;/param&gt;&lt;param name="wmode" value="transparent"&gt;&lt;/param&gt;&lt;param name="allowFullScreen" value="true"&gt;&lt;/param&gt;&lt;embed src="http://www.youtube.com/v/wpw-XONlEcM&amp;rel=0&amp;egm=0&amp;showinfo=0&amp;fs=1" type="application/x-shockwave-flash" width="400" height="336" allowFullScreen="true" wmode="transparent"&gt;&lt;/embed&gt;&lt;/object&gt;&lt;br/&gt;&lt;br/&gt;&lt;p&gt;Shane Hawley is a great local poet from St. Paul, MN.  The quality of the recording is a bit lackluster, but the poem is awesome.&lt;/p&gt;</description><link>http://newcoventry.com/post/21855720</link><guid>http://newcoventry.com/post/21855720</guid><pubDate>Mon, 17 Dec 2007 23:10:00 -0600</pubDate></item><item><title>Talor Mali on Def Poetry Jam.  He reminds me how much I love...</title><description>&lt;object width="400" height="336"&gt;&lt;param name="movie" value="http://www.youtube.com/v/YAVK2Agtr10&amp;rel=0&amp;egm=0&amp;showinfo=0&amp;fs=1"&gt;&lt;/param&gt;&lt;param name="wmode" value="transparent"&gt;&lt;/param&gt;&lt;param name="allowFullScreen" value="true"&gt;&lt;/param&gt;&lt;embed src="http://www.youtube.com/v/YAVK2Agtr10&amp;rel=0&amp;egm=0&amp;showinfo=0&amp;fs=1" type="application/x-shockwave-flash" width="400" height="336" allowFullScreen="true" wmode="transparent"&gt;&lt;/embed&gt;&lt;/object&gt;&lt;br/&gt;&lt;br/&gt;&lt;p&gt;Talor Mali on Def Poetry Jam.  He reminds me how much I love Slam Poetry. &lt;/p&gt;</description><link>http://newcoventry.com/post/21855478</link><guid>http://newcoventry.com/post/21855478</guid><pubDate>Mon, 17 Dec 2007 23:06:02 -0600</pubDate></item><item><title>Video</title><description>&lt;object width="400" height="336"&gt;&lt;param name="movie" value="http://www.youtube.com/v/t2F1l1eE7ug&amp;rel=0&amp;egm=0&amp;showinfo=0&amp;fs=1"&gt;&lt;/param&gt;&lt;param name="wmode" value="transparent"&gt;&lt;/param&gt;&lt;param name="allowFullScreen" value="true"&gt;&lt;/param&gt;&lt;embed src="http://www.youtube.com/v/t2F1l1eE7ug&amp;rel=0&amp;egm=0&amp;showinfo=0&amp;fs=1" type="application/x-shockwave-flash" width="400" height="336" allowFullScreen="true" wmode="transparent"&gt;&lt;/embed&gt;&lt;/object&gt;&lt;br/&gt;&lt;br/&gt;</description><link>http://newcoventry.com/post/20895194</link><guid>http://newcoventry.com/post/20895194</guid><pubDate>Wed, 05 Dec 2007 09:10:25 -0600</pubDate></item></channel></rss>
